Lost or Stolen Card

If you believe your Urban Trust Bank ATM Card or Urban Trust Bank Debit Card, PIN or internet banking access code has been lost or stolen, or if you believe a transfer has been made using your checking account, let us know immediately.

Call our 24-hour hotline at 1-800-584-0015.

You can also write to:

Urban Trust Bank Customer Support

PO BOX 952110

Lake Mary, FL 32795-2110