e-Statements
Save paper and protect your account information by receiving online statements. They arrive sooner than mailed statements and are more secure because there is no paper copy to be lost or stolen. Plus, they're accessible anytime from any online computer, so you never have to dig through your files again!
- Summary
- Free paperless account statements
- Environmentally friendly
- Receive statements sooner than by mail
- No paper copy to be lost/stolen
- Accessible online 24/7
- Nothing to file or keep track of
- View past statements up to 18 months back
- Download into financial software easily
You can sign up for e-statements quickly and conveniently by clicking on the "e-statement" tab within online banking and following the brief instructions. Once you enroll, you will begin receiving your statements electronically rather than by mail. You will be notified by email each time your e-statement is ready. Each e-statement will be available online for 18 months.
- FAQ
Q: Can I receive my statements electronically and via the mail?
A: Customers must choose to access statements electronically or receive statements by mail.
Q: Can I switch back to mailed statements if I decide I don't like e-Statements?
A: You can switch back to mailed statements through online banking or by calling our customer support department
Q: Is there an extra cost or cost savings associated with e-Statements?
A: Your choice of statements does not affect the fees charged on your account.
Q: If I am enrolled in e-Statements, will I receive other account correspondence by mail or electronically?
A: You will continue to receive correspondence such as notifications and tax information (if applicable) by postal mail.
Q: If I enroll in e-Statements, is it necessary to update my address when I move?
A: It is very important to provide us with updated contact information for each account holder.
Q: What if I need to save my statement for more than 18 months?
A: If you need a permanent copy of your statement, please print your e-Statement from your personal computer.
