Contact Us

We strive to provide exceptional service to our community. If you have questions about your existing account or want to learn about opening an account at Urban Trust Bank, please let us know. You can contact us in several ways:


Call Us

You can contact us by calling 1-800-584-0015. Customer service representatives are available Monday through Friday from 9:00am to 6:00pm EST and Saturdays from 9:00am to 3:00pm EST.

To report a lost or stolen debit card outside of our normal business hours, please call:

1-800-554-8969.


Stop By

As a community oriented bank, our bankers strive to build personal relationships with each of our customers. We encourage you to visit the branch nearest you to discuss an existing account or open a new account. View a complete list of our branches here.


Contact Us Online

Please fill out and submit the secure form below to communicate with our customer support department.

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  • OK Security Code is required